SoftSkillsU.com

Develop a customer service dream team

Encourage collaboration & teamwork

Elevate email, chat and business writing

Improve internal customer relationships

Foster a more respectful workplace

Build supervisory & management skills

What Our Customers Say

Effective and fun customer service learning tool.

"The courses are relevant and fun to go through. The concepts are short and to the point. The humor makes it fun to learn."

Positive reinforcement training for call center reps.

"Teaching reps how to handle tough customer service issues by providing the best resources to turn a bad call to a great call! Easy for reps to use, one rep said to me "If I have a challenging call, I like to go watch a video to calm me down." They use videos to start their day as well! Education that provides service based..."

Very convenient and effective training programs.

"The convenience of logging on at any time and working on the modules. The information is so appropriate to the expectations we have of our staff members and they can quickly apply the skills."

Improve Your Team

Access hundreds of proven eLearning lessons designed to improve customer service, elevate teamwork and boost respect.

What Our Customers Say

Effective and fun customer service learning tool.

Positive reinforcement training for call center reps.

Very convenient and effective training programs.