Affordable On-Demand Customer Service Training
Improve customer interactions, teamwork, and workplace professionalism with our simple, self-guided customer service training. Designed for small businesses, just like yours.



4.8/5 stars from hundreds of reviews
The Problem
Poor customer service can lead to lost clients,
bad reviews, and lower sales.
Poor service is driving your customers away – and you might not even realize it.
Untrained employees can frustrate customers and cost you sales.
Most employees don’t know how to send a professional business email.
Without proper guidance, your team delivers a different experience every time.
Luckily there’s an answer!

The Solution
Introducing SoftSkillsU
Access hundreds of proven eLearning lessons designed to
improve customer service, elevate teamwork and boost respect.
Get a Sneak Peek at the Training
Each lesson is designed to help your team communicate with confidence, handle customers with care and create a lasting positive impression.
nearly 300
Lessons
23
Distinct
Training
Series
Better Service
Happier Customers
Program Details
Content Included With SoftSkillsU
SoftskillsU includes nearly 300 proven eLearning modules covering a broad range of soft skills topics, broken down by these categories:

Improve Customer Service
Give your team the tools to deliver friendly, consistent and professional service that keeps customers coming back.

Strengthen Team Communication
Reduce miscommunication and boost collaboration with training that teaches employees how to communicate clearly and respectfully.

Train Quickly and Easily
No setup, no learning curve. Just log in and start. Perfect for busy small business owners who need results fast.

Boost Confidence & Professionalism
Employees learn how to handle difficult conversations, respond to customers, and represent your business with confidence.

Affordable for Small Teams
Get high-quality training content without the high cost or commitment of traditional platforms.

Real Skills, Real Results
Practical lessons your team can apply immediately. No fluff, just focused, effective training that actually works.
Small changes make a big difference. Start training your team today.

How it Works
01
Order SoftSkillsU
Decide how many employees to include and complete the ordering process by clicking the Buy Now button.
02
Develop Your Team
Access hundreds of proven soft-skills elearning courses and see how our platform makes learning easy and effective.
03
See the Results
Watch your team communicate more confidently, improve customer interactions and create a more positive workplace.
Testimonials
What our customers say about us…

Effective and fun customer service learning tool.
“The courses are relevant and fun to go through. The concepts are short and to the point. The humor makes it fun to learn.”

Positive reinforcement training for call center reps.
“Teaching reps how to handle tough customer service issues by providing the best resources to turn a bad call to a great call! Easy for reps to use.”

Very convenient and effective training programs.
“The convenience of logging on at any time and working on the modules. The information is so appropriate to the expectations we have of our staff members and they can quickly apply the skills.”
Access nearly 300 Communication Skills Courses for 3 Years!
One up-front investment to develop your entire staff (and future hires) for 3 years!
-
up to 10 learners over 3 years just $1,990 one time investment
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up to 25 learners over 3 years just $2,990 one time investment
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up to 50 learners over 3 years just $3,990 one time investment
Payment securely processed using Stripe
FAQs
Frequently Asked Questions
What is SoftSkillsU?
SoftSkillsU offers access to a curated collection of nearly 300 communication skills eLearning modules. The platform delivers proven people skills to your employees on topics such as customer service, team building, managing/supervising and boosting workplace respect.
SoftSkillsU is the small business version of ServiceSkills. ServiceSkills includes nearly 300 courses plus a robust admin tracking system, resources center and assistance from a Client Success Manager.
SoftSkillsU provides content-only access to the same training at a fraction of the price. “Small business access to big company training!”
What happens after our subscription?
Each package offers access to 3 years of soft-skills development for the amount of learners you purchase. At the end of each 3 year period, you decide to renew or not.
How will our team use this eLearning?
You’ll decide which training series each employee is to complete and then communicate that to your staff. Your team members log in and learn when it’s convenient for them. After completing each course, learners review key points and take a quiz to measure comprehension. They’re then able to email quiz results to a manager.
How will we set things up?
To create learner accounts in SoftSkillsU:
- Go to Register under the Login menu at SoftSkillsU.
- Enter the registration code, the learner’s first and last name, and create a password.
- This step must be completed separately for each learner.
- Once submitted, the learner can log in with their new credentials and begin training.
Important: Each registration code is tied to the number of licenses purchased. Every new learner account created will deduct one license from your total.
What if we're not 100% satisfied with SoftSkillsU?
We offer a 7 day money back guarantee if you or your team aren’t totally pleased with our platform or courses. Try SoftSkillsU risk-free for a week to gain feedback from your team members. If this doesn’t help them improve the way they work, you’ve lost nothing!
Don’t Let Poor Customer Service
Hold Your Business Back
Better Training, Happier Customers, Stronger Team.
