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Comparison of SoftSkillsU (basic) to ServiceSkills (premium)

Soft Skills & Customer Service eLearning

Affordable online learning designed to improve customer service skills, elevate teamwork, and build a culture of respect at your organization.

You’re a manager who cares deeply about the success of your business and your staff. When you invest in your team’s development, it benefits your employees, your customers & your organization. Face it: Your staff members want to do their very best at work, but for most of us, world-class “people skills” don’t evolve naturally. The solution is to empower your team with proven online communication skills training. Get ready to help your organization:

  • Build a customer service dream team
  • Foster a more collaborative team environment
  • Champion a culture of diversity, inclusion & respect
  • Enhance email & business writing skills
  • Develop key interpersonal people skills
  • Capitalize on coaching & mentoring opportunities
  • Improve internal coworker relationships
  • Reduce employee attrition & frustrating staff drama

We offer two solutions to accommodate organizations of every size: Basic and Premium. While the content is identical on both platforms, the differences lie in the administrative management system, additional resources, personalized branding and client success support assistance. Let’s explore:

SoftSkillsU is the basic solution – budget access that’s intended for small businesses. Annual investment options range from $890 to $2,990.

SoftSkillsU includes:

  • Annual subscription to 200+ soft skills eLearning modules
  • Quizzes, feedback and key point reminders

SoftSkillsU is self-serve, e-commerce option which does not include Administrative Management features, branding or client success support.

ServiceSkills is the premium solution – includes all the bells and whistles and is designed for organizations needing to provide 20 to 10,000 team members with a world-class soft skills eLearning experience. Annual investment options begin at $3,990. The "per learner" investment drops as you add more licenses. Request a 10 minute virtual walk-through.

ServiceSkills includes:

  • Annual subscription with 200+ soft skills eLearning modules
  • Quizzes, feedback and key point reminders
  • Robust administrative control to assign courses, track learner progress and recognize performance gaps
  • Administrator resource collection – tools to help maximize the benefit
  • Customized branded landing page
  • Phone and email support from our Client Success Team

ServiceSkills is a full service online learning solution that includes powerful Admin Management features plus full client success support.

Side-by-side comparison:

Platform: SoftSkillsU ServiceSkills
Level: Basic Access Premium Experience
Target Org Size: Very Small Small, Medium & Large
One Affordable Annual Fee for Group Training yep yep
18 Best Selling Soft Skills Training Series yep yep
Customer Service, Team Building, Respectful Workplace yep yep
200 Individual Video eLearning Modules yep yep
Quizzes, Feedback, Keypoints yep yep
Phone and Email Client Success Support -- yep
Admin Resources -- yep
Admin Tracking, Assignment, etc -- yep
Personalized Branded Landing Page -- yep
LMS Courses Availability -- yep
Group Size 3-15 learners 20-10,000 learners
Annual Investment $890-$2,990 $3,990 and up
Easy to Deploy,
Intuitive to Operate

Our customers appreciate the simplicity of delivering world-class eLearning to their entire organization. These solutions offer intuitive access to hundreds of customer service training and soft skills eLearning modules. Subscriptions include video lessons, quizzes and answer feedback.

Soft Skills Training
Is Good For Business

Most team members crave career development and the majority view company-supplied education as a valuable fringe benefit. A culture of continuous improvement is critical for employee retention and engagement. When you equip your staff with the techniques to succeed, the benefits extend to your customers, your staff & your organization.

Ready to get started?

If SoftSkillsU (basic solution) is the right solution order online here. You’re protected by our 7 day satisfaction guarantee.

If ServiceSkills (premium solution) is a better fit – or if you’re not certain – please request a no obligation demo to set up a ten minute virtual meeting with a representative.

Proven eLearning Library Includes:

Telephone Doctor® Customer Service Training Series

Telephone Doctor® Customer
Service Training Series

Diversity, Inclusion & Respect In The Workplace

Diversity, Inclusion &
Respect In The Workplace

Email Etiquette & Business Writing Skills

Email Etiquette &
Business Writing Skills

Team Building And Collaboration

Team Building
And Collaboration

Coaching, Managing & Conflict Resolution

Coaching, Managing &
Conflict Resolution

Virtual Meetings & More

Virtual Meetings
& More