Soft Skills & Customer Service eLearning
Affordable online learning designed to improve customer service skills, elevate teamwork, and build a culture of respect at your organization.
You’re a manager who cares deeply about the success of your business and your staff. When you invest in your team’s development, it benefits your employees, your customers & your organization. Face it: Your staff members want to do their very best at work, but for most of us, world-class “people skills” don’t evolve naturally. The solution is to empower your team with proven online communication skills training. Get ready to help your organization:
- Build a customer service dream team
- Foster a more collaborative team environment
- Champion a culture of diversity, inclusion & respect
- Enhance email & business writing skills
- Develop key interpersonal people skills
- Capitalize on coaching & mentoring opportunities
- Improve internal coworker relationships
- Reduce employee attrition & frustrating staff drama
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We offer two solutions to accommodate organizations of every size: Basic and Premium. While the content is identical on both platforms, the differences lie in the administrative management system, additional resources, personalized branding and client success support assistance. Let’s explore:
SoftSkillsU is the
basic solution
– budget access that’s intended for small businesses.
Annual investment options
range from $890 to $1,990.
SoftSkillsU includes:
- Annual subscription to 200+ soft skills eLearning modules
- Quizzes, feedback and key point reminders
SoftSkillsU is self-serve, e-commerce option which does not include Administrative
Management features, branding or client success support.
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ServiceSkills is the premium solution
– includes all the bells and whistles and is designed for organizations needing to provide 15 to 10,000
team members with a world-class soft skills eLearning experience.
Annual investment options begin at $3,490. The “per learner” investment drops as you add more licenses.
Request a 10 minute virtual walk-through.
ServiceSkills includes:
- Annual subscription with 200+ soft skills eLearning modules
- Quizzes, feedback and key point reminders
- Robust administrative control to assign courses, track learner progress and recognize performance gaps
- Administrator resource collection – tools to help maximize the benefit
- Customized branded landing page
- Phone and email support from our Client Success Team
ServiceSkills is a full service online learning solution that includes powerful Admin Management
features plus full client success support.
Side-by-side comparison:
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Platform:
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SoftSkillsU
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ServiceSkills
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Level:
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Basic Access
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Premium Experience
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Target Org Size:
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Very Small
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Small, Medium & Large
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One Affordable Annual Fee for Group Training
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22 Best Selling Soft Skills Training Series
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Customer Service, Team Building, Respectful Workplace
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200 Individual Video eLearning Modules
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Quizzes, Feedback, Keypoints
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Phone and Email Client Success Support
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Admin Resources
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Admin Tracking, Assignment, etc
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Personalized Branded Landing Page
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LMS Courses Availability
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Group Size
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3-9 learners
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15-10,000+ learners
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Annual Investment
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$890 - $1,990
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$3,490 and up
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Easy to Deploy,
Intuitive to Operate
Our customers appreciate the simplicity of delivering world-class eLearning to their entire organization.
These solutions offer intuitive access to hundreds of customer service training and soft skills eLearning
modules. Subscriptions include video lessons, quizzes and answer feedback.
Soft Skills Training
Is Good For Business
Most team members crave career development and the majority view company-supplied education as a valuable
fringe benefit. A culture of continuous improvement is critical for employee retention and engagement.
When you equip your staff with the techniques to succeed, the benefits extend to your customers, your
staff & your organization.
Ready to get started?
